Booking Conditions
TOUR PRICES: Tour prices and exchange rates are based on costs and exchange rates at 12 November 2009 and are subject to change. Costs shown are in NZ dollars unless otherwise stated. We have made every effort to ensure brochure accuracy at the time of going to print. However, A Walker’s World cannot be held responsible for typographical errors, or errors arising from unforseen circumstances.
Deposit and Balance of Payment: A non-refundable deposit of NZ$450.00 per person is required at the time you make a reservation. If the booking cannot be confirmed your deposit will be refunded in full. The final balance is due 60 days prior to the commencement of your holiday and is payable by cash or cheque. Failure to pay by the due date could result in cancellation.
PAYMENT BY CREDIT CARD: Cash prices are shown as per the price insert. We welcome credit card payments by Visa, Mastercard and Amex for your convencience but owing to bank charges we are forced to apply a 3% surcharge to every credit card transaction (4% for Amex).
Booking Amendments: If you alter your booking after confirmation of your reservation and amendment fee of $150 per booking will be charged to cover administration costs incurred. If you change your reservation after the holiday has commenced A Walker’s World cannot accept any liability for loss, damage and additional expense and no refund will be made.
Cancellation - If we cancel your booking: If a trip is cancelled due to a natural disaster such as flooding, earthquake etc. or insufficient participants to proceed with a tour, the operator reserves the right to cancel a trip 25 days prior to commencement. A full refund of all monies paid will be refunded. We shall endeavour to provide a suitable alternative where possible.
If you cancel your booking: Notification of cancellation must be made to “A Walker’s World” in writing. The date when written confirmation of cancellation is received by A Walker’s World will determine the charges applicable. Loss of money is paid as follows:
Days before departure Charge applicable
More than 60 days Loss of deposit
Between 59 – 31 days Forfeit 50% of the tour cost
30 days or less Forfeit 100% of the tour cost
Price of the Trip: Costs are based in Euros and converted to NZ$ therefore all costs are subject to currency fluctuations. If you wish to avoid any currency surcharges should there be a change in the exchange rate, you can pay for your trip in advance of the balance date. Please ask our reservation staff to issue an invoice for your final payment. Please note invoices are valid for 7 days then reviewed according to the exchange rates. Child rates are available.
Accommodation: Reservations are accepted on the understanding that, whilst each hotel is usually one of the most comfortable available, limitations are imposed by the itineraries to make it inevitable that sometimes the standard of accommodation may vary from place to place. Single rooms are generally booked for privacy rather than comfort and are of limited availability.
Health & Fitness: Bookings are accepted on the understanding that all persons travelling are normally in good health and physically equal to the demands of the chosen trip.
Insurance, Passport, Visa and Health Requirements: You are responsible to ensure that:
• you are in possession of a valid passport. It is your responsibility to obtain the necessary visas for entry to the countries you are visiting should they be required;
• adequate insurance to cover personal accident, cancellation, medical and associated expenses, luggage, money and liability cover is a pre-requisite for the holiday.
DISCLAIMER/RESPONSIBILITY
A Walker’s WorldLimited acts as a co-ordinator for all persons taking the tour in making of all arrangements for transportation, sightseeing and hotel accommodations. A Walker’s World Limited does not own, manage, control or operate any supplier of services. All coupons, receipts and tickets are issued subject to the terms and conditions specified by the suppliers and all services are subject to the law of the country where the services are provided.
A Walker’s World Limited acts as an agent for the owners, contractors, and suppliers of transportation and/or other related travel services provided.
A Walker’s World Limited assume no liability for the loss or damage to property or for injury, illness or death or for any damages or claims however so caused arising directly or indirectly from accidents, loss or damage to person or property, delays, transport failures, strikes, wars, uprisings or acts of Gods over which we have no control.
The owners, contractors and suppliers take no responsibility if museums/galleries etc. are closed or being renovated during your visit.
Complaints: Any complaints should be communicated to the Company’s representative as soon as it arises. Failure to notify our representative art the time, providing the Company with an opportunity to rectify the cause of the complaint, may result in the loss of any legal rights in respect of the particular matter. If the issue is not resolved, then the complaint should be made in writing to A Walker’s World within 28 days of the end of your holiday.